Selling Homosexuality To America
Persuasion, Society, and Democracy

III. Persuasion, Society, and Democracy

A. Rhetoric

The ancient civilizations of Greece and Rome are often considered the cradle of modern Western democracies. In Greece, a direct democracy, decisions were made through serious public discussion and open debate. Hence, the ability to personally persuade others to accept one's point of view was an essential skill. The Sophists filled the demand (marketplace) for the teaching of this public speaking skill called rhetoric.39

When Rome later arose as a representative republic,40 "[p]ower was very often exercised not through bottom line legalities but through the persuasiveness and force of argument of particular office holders or assemblies."41 The Roman marketplace now required not only teachers but also professional persuaders for hire. Sophists were reborn as lawyers and lawmakers.

Modern America is very much like the Roman Republic. Romans were primarily interested in the practical uses of the art of persuasion just as Americans are immersed in advertising and spin doctoring—"[l]ess interested in…absolute truth and more interested in what 'works.'"42 Therefore, those that most influence society today, from lawyers to lawmakers, lobbyists to marketers, descend from the sophists, the experts in rhetoric and the artists of persuasion.

Modern rhetorician Richard M. Weaver "was a champion of conservative…ideas."43 One of the mainstays of conservative thought is a concern for values. Weaver felt that American culture was losing many values worth preserving."44 These very same concepts underlie the resistance by society at large to affirmation of the homosexual community. The homosexual movement is formed and driven in that conflict.

Weaver's book, Ideas Have Consequences, has been described as "a profound diagnosis of the sickness of our culture."45 Certainly, this diagnosis is a common argument in opposition to homosexuality. Weaver's defense of language as the touchstone to enduring human values and universal truths is recurring and central to the conception of the role of rhetoric.

Weaver describes four ways to interpret a subject rhetorically: "define its nature"; "place it in a cause-and-effect relationship"; interpret it "in terms of relationship of similarity and dissimilarity"; or interpret it "by credit of testimony or authority."46

The gay rights movement draws upon this strategy in the hope of reshaping American society and laws. Recall Kirk and Madsen's candid admission that, "[T]he separability—and manipulability—of the verbal label is the basis for all the abstract principles underlying our proposed campaign."47

The current debate, then, is framed differently by both sides. Is homosexual behavior normal or abnormal? Are the maladies commonly associated with the homosexual condition (depression, AIDS, suicide, cancer) caused by the behavior itself or society's reaction to it? Are homosexuals just the same as heterosexuals? Should science or society determine the acceptability of "gayness"?

If history repeats itself, the point of view that holds sway in America's courts will first hold sway in the minds and hearts of individual citizens, judges, and lawmakers. And the heart and mind of society is the target market that the gay rights campaign means to capture in order to win the courts.

B. Modern Persuasion Theory: The Elaboration Likelihood Model (ELM)

1. Credibility of the ELM

"Persuasion is the essence of marketing…"48 and the "Elaboration Likelihood Model of persuasion has emerged in the last decade as a central focus of research on communication and persuasion."49 The ELM is the most comprehensive modern theory of how persuasion works. "For a given topic and setting, the ELM has the benefit of suggesting which kinds of source descriptions would or would not have effects similar to traditional message arguments."50

2. To Think or Not to Think: Elaboration

Petty and Cacioppo theorized a framework for two relatively distinct routes to persuasion (i.e. attitude change) as the central route and the peripheral route.51 These two routes are differentiated by the level of cognitive processing undertaken (i.e. amount of conscious examination or "elaboration" of the message) by a person exposed to persuasive communication. The central route is high level processing "based on a careful and thoughtful assessment… [The low level peripheral route] is based on some cognitive, affective, or behavioral cue."52 As underlying motivations on how each route is used, Petty and Cacioppo list seven postulates in the ELM:

  1. People are motivated to hold correct attitudes.
  2. Although people want to hold correct attitudes, the amount and nature of issue-relevant elaboration in which they are willing or able to engage to evaluate a message vary with individual and situational factors.
  3. Variables can affect the amount and direction of attitude change by…affecting the extent or direction of issue and argument elaboration [i.e. cognitive effort to evaluate].
  4. Variables…[have an affect] by either enhancing or reducing argument scrutiny.
  5. Variables affecting message processing in a relatively biased manner can produce either a positive (favorable) or negative (unfavorable) motivational and/or ability bias to issue-relevant thoughts attempted.
  6. As motivation and/or ability to process arguments is decreased, peripheral cues become relatively more important determinants of persuasion.
  7. Attitude changes that result mostly from processing issue-relevant arguments (central route) will show greater temporal persistence, greater prediction of behavior, and greater resistance to counterpersuasion…53

Although the ELM is often graphically illustrated as two distinct routes, the theory actually describes a continuum bounded on one end by "a person's careful and thoughtful consideration of the merits of the information presented" (the central route) and on the other by no "scrutiny of the central merits of the issue-relevant information presented ([the] peripheral route),"54 but rather a reliance on cues. Persuasive communications can move the recipient to arrive at a similar final attitude by either route or by something in between.55

With the "mindless acceptance"56 of cues at the end of the continuum bounded by the peripheral route, it is put forward that any attitude change achieved via this process is more transitory and subject to counterpersuasion and counterargument. At the opposite end, "attitudes formed or changed via…central route [processes are predicted to be more] persisten[t], [more] resistan[t], and [more] predict[ive] of behavior."57 So, although Petty and Cacioppo believe central route attitude change is "quite desirable, the ELM makes it clear that this is a difficult persuasion strategy."58 And, while they argue that "enhanced thinking produces persistence," they believe that "processing may proceed in either a relatively objective or a relatively biased manner."59

Applied to this discussion of marketing the concept of gay rights, it is noteworthy that "in targeting an attitude for change, the ELM suggests that it is more important to know something about the underlying qualities of the attitude than simply knowing if a person has an attitude or not."60 In short, knowing how to influence attitude is more important than knowing what attitude, opinion, or belief is held.

3. Which Thinking Route to Take: Variables and Moderators

Fleming and Petty make it clear that "many variables are capable of moderating the route to persuasion, either central or peripheral."61 Petty explains that moderators influence the strength or direction of a relationship. The moderator variables in the ELM (e.g. issue involvement, distraction, and need for cognition) can serve as variables "that can moderate the route to persuasion."62 For different topics, situations, and audiences the same communication sources can serve as central merits, bias the interpretation, or generate additional arguments to evaluate the persuasive communication.63

Moderators can include speaker source or credibility,64 distraction,65 strength of argument,66 personal relevance,67 the recipient's mood, and the recipient's ability or motivation to process.68 However, "[O]ne cannot place [these] variables into simple lists because, depending upon the meaning of the variable in the specific context, and the overall elaboration likelihood, variables can sometimes act as cues, sometimes act as arguments, and sometimes affect the extent or direction of elaboration."69

Homosexual strategists want lasting attitude change in society toward their behavior, but know that many people see their arguments as weak, such that a successful appeal to the central route (high processing) is unlikely. Since ELM predicts that attitude changes via the peripheral route (using cues) are less durable, gay rights activists have a different answer as to how longer lasting attitude change can still be achieved—cognitive dissonance.

4. Control Behavior, Change Attitudes: Cognitive Dissonance

Another psychosocial concept is helpful in discussing the actual marketing of homosexuality. Leon Festinger, "one of social psychology's most important theorists,"70 theorized that people hold a multitude of cognitions: beliefs, pieces of knowledge held as appropriate or true, values, memories or emotions.71 Most cognitions are irrelevant to others, such as liking the color blue but not liking hot dogs. Some are consonant, like believing in God and believing in honesty. However, an uncomfortable psychological state called cognitive dissonance sets in when people hold inconsistent (dissonant) ideas, beliefs, or opinions.72

Dissonance is a conflict of inconsistent or "nonfitting" relations among cognitions. Consonance is consistency or balance between cognitions. The magnitude of pressure to change is relational to the importance of the dissonance.73 Because there is a tendency among people to seek consistency between attitude and behavior , something must change in the case of a discrepancy to resolve the conflict and to eliminate the dissonance. There are three ways people resolve dissonance: (1) reduce the importance of the dissonant beliefs, (2) add more consonant beliefs to outweigh the dissonant beliefs, or (3) change the dissonant beliefs so they are no longer inconsistent with one another.74

When it comes to mass persuasion in the name of gay rights, two particularly important concepts from Festinger's work are applicable. The first is threshold reward/punishment. The second concept is forced compliance. Maximum dissonance, the maximum psychological need to rationalize inconsistent beliefs or replace them with new beliefs, sets in if only just enough reward/punishment is used to gain public compliance.75 Then, forced compliance occurs when, due to their environment, a person must exhibit overt behavior or the verbal expression of opinions that conflicts with privately held original beliefs.76

Perhaps counterintuitively, attitude change often follows behavioral change and not vice-versa. This explains why the gay rights movement often focuses on negative labeling (bigot, ignorant, intolerant) in the marketplace of competing ideas; a social environment is created that is unfriendly to anti-homosexual speech. Like Chinese water torture rather than brute force, only socially enforced public compliance at a minimum level, through continued application, can ultimately change the privately held attitude or belief.

Thus, to psychologically propel societal attitude change regarding homosexuality, America is deluged with pro-homosexual messages, education campaigns, positive images, and sympathetic news in the media creating an antecedent condition that can be called societal dissonance.77 "The existence of dissonance gives rise to pressures to reduce the dissonance… Manifestations…of these pressures include behavior changes…and new opinions."78

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